Andrew Bremmer from SherpaTech, Aaron Jacobs from Sophos and Jason Maricchiolo from ISO365 to talk about the latest insights and strategies to help you stay ahead of the rapidly evolving threat landscape, how you can manage the risks to both your end-customers and your MSP, with practical tips and real-life stories from the battleground.
Every MSP and customer is a target. Unpatched systems, missing MFA, and delayed updates remain the most common entry points. The difference between survival and disaster is how prepared you are before an incident occurs.
Prevention isn’t enough. MSPs need a documented, tested incident response plan — including who to call, what to do first, and how to communicate internally and externally. In a breach, speed and clarity are critical.
Cyber insurance helps manage breach response and recovery, while professional indemnity protects MSPs when clients allege “bad advice.” Many MSPs underestimate how often cyber incidents turn into PI claims.
ISO 27001 and similar frameworks are increasingly being demanded by customers and insurers, not just government. Losing a key client due to non-compliance is becoming more common than failing a technical audit.
Being aligned to a framework helps, but certification carries real weight. Certified MSPs are better positioned to secure cyber insurance, win larger clients, and demonstrate credibility in an increasingly risk-averse market.
